- Sam
- Dec 23, 2024
- 1 min read
First, I'll start with a topic that is especially well-researched by those between the ages of 2 and 5. What is the most efficient way to really, deeply understand something?
The answer is this: you ask "why?". A lot. There's no magic in the number 5, just keep asking until you get to the root of the problem. Here's an easy example:
Why did the equipment turn off? Because the circuit overloaded.
Why did the circuit overload? Because it wasn't properly maintained.
Why wasn't it properly maintained? Because the maintenance guy was out of town.
Why wasn't there backup? Because we don't cross-train engineers.
Why don't we cross-train engineers? Because there is no formalized training program.
You get the idea.
For some, this method can be discouraging, because it's incredibly easy to end up with a "why" that is related to factors outside of your control. If you end up there, try again!